Personal care is the assistance and support provided to our service users who have limitations in performing daily activities due to age, illness, disability, or other factors. This type of care focuses on helping individuals maintain their personal hygiene, grooming, and overall well-being. It plays a crucial role in ensuring the comfort, dignity, and quality of life of those who require assistance.

Here's a detailed description of personal care in care services: 

• Personal Hygiene:
  • Bathing or Showering: We help our service users with disabilities or limited mobility bathe or shower safely. This includes assisting them in getting in and out of the bath or shower, ensuring the water temperature is appropriate, and helping with washing and rinsing.
  • Toileting: Our staff assist with toileting needs, which involve helping our service users get to and from the toilet, maintaining cleanliness, and managing incontinence, if necessary.
  • Oral Care: This includes assisting our service users with brushing teeth, cleaning dentures, and maintaining oral hygiene.
  • Grooming: We help our service with activities like combing hair, shaving, and nail care. 
    
    

• Dressing and Undressing: Our staff assist individuals in choosing appropriate clothing and dressing or undressing as needed. They ensure that clothing is comfortable and weather-appropriate.
  
  
• Skin Care: Proper skincare is essential to prevent skin issues like pressure sores. We would apply lotion, conduct regular skin checks, ensure our service users are positioned correctly to relieve pressure or refer to Skin Healthcare Professionals if the need arises.  
  
  
• Mobility Assistance: Our service users with limited mobility require assistance with transferring from beds to wheelchairs, walkers, or other mobility aids. We ensure safe and comfortable transfers using hoists if necessary. 
  
  
• Medication Management: Personal care often includes helping our service users take their medications as prescribed, including administering the correct dosage, keeping track of medication schedules, and ordering as well as disposing of medicines in liaison with Pharmacies. We also assist with attendance at medical appointments and follow-ups/reviews.
  
  
• Nutrition and Meal Support: We assist with meal preparation, feeding, and ensuring that our service users have access to proper nutrition and hydration. Our staff also accommodate special dietary needs or restrictions. 
  
  
• Continence Care: For those with incontinence issues, our staff help manage and change adult diapers or other incontinence products as needed. 
  
  
• Emotional Support: Personal care isn't just about physical tasks. We also provide emotional support, companionship, and social interaction to our service users who may feel isolated or lonely. 
  
  
• Safety and Fall Prevention: Our staff are responsible for creating a safe environment, which includes removing tripping hazards, ensuring adequate lighting, and supervising our ervice users to prevent accidents and falls. 
  
  
• Assessment and Reporting: We often monitor and assess our service users' overall health and well-being, reporting any changes or concerns to healthcare professionals or family members. 
  
  
• Respect for Dignity and Privacy: We respect our service users' dignity and privacy throughout personal care tasks. Our staff always seek consent and maintain confidentiality. 
  
  
• Cultural Sensitivity: Personal care is provided in a culturally sensitive manner, respecting our service user’s beliefs, customs, and preferences. 
  
  
• Documentation: We maintain records of care provided, including details about medications administered, changes in health, and any incidents or concerns. 
  
  
• Professionalism and Training: Our staff receive proper training and ongoing education to perform personal care tasks effectively and with compassion. 
  
  

In care services, personal care is an integral part of ensuring the overall well-being and comfort of service users who need assistance. We promote independence to the greatest extent possible while providing essential support for daily living activities. The goal is to enhance the quality of life and maintain the dignity of those receiving care. 

Service User Groups

Please review our Service User Group offerings by clicking on the links below:           

• Long Term Support Care
• Disabilities Care (Learning and Physical)
• Mental Health Disorders/Conditions Care
• End of Life Care
• Outreach Support Care
• Sit-in Care
• Fast-Track Care
• Sensory Impairments Care
• Personal Care